Positive culture, good benefits - Manager PacificSource Employee Review

4.0
Nov 2, 2020
Recommend
CEO approval
Business Outlook

Pros

So happy to have found a home at PacificSource. It’s one of the few companies I’ve worked for where there’s not a lot of drama, complaining or politics. I’m sure this may vary by team, location, and manager, but I’m incredibly pleased that my team works so well together and everyone has a positive, collaborative attitude. Good work-life balance, solid benefits, and a feeling of respect and appreciation from leadership, which goes a long way toward creating a fulfilling work environment. I appreciate that this company strives to play a positive role in the communities it serves and actively strives to do the right thing. The CEO is very visible in the company. The company has been very accommodating and supportive during Covid. We were able to get the entire company quickly working from home in March 2020 and will continue WFH for the foreseeable future for most of the company.

Cons

My starting salary wasn’t as competitive as I’d hoped compared to other companies I was considering, but I feel there’s room for advancement. The company only offers seven paid holidays with one additional “personal” day. I feel like this is pretty skimpy compared to other northwest companies of similar size that offer 10 holidays. Some internal systems and processes are pretty antiquated and feel very early-2000’s. Some of this is probably driven by our HIPAA requirements and a reluctance to change because of possible short-term vulnerabilities. But newer systems could make us more efficient and better able to connect with members and prospects. They would be worth the long-term investment even if there are short-term challenges to transitioning.

Explore other reviews about PacificSource

5.0
Jun 9, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

PacificSource genuinely cares for their employees and offers full time remote working opportunities, which Boomers have taken away everywhere else.

Cons

I think about quitting at least once a week because the employees here are soul-sucking. Entitled and out of touch. Might be the healthcare industry, but employees here doesn’t seem to understand the concept of smart business and our viability in the market if we don’t shape up.

3
1.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Coworkers who support each other, care about the business, and work from home.

Cons

The path of destruction and mismanagement that’s at the executive level is astonishing. None of them appeared to know anything about how the work is being done and no one seems to have a clue about what updates and changes are happening, let alone how to proceed with changes since they have no clue about the steps within the work, which leads to a ton of confusion across teams. Asking questions and seeking conversation within this “open door” company is risky and labels you as “resistant”. It’s common and is keeping the people who are doing the work from participating in conversation because of fear of being retaliated against or of being viewed negatively.

8
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