Started out well but went downhill when the company decided to go into acquisition mode and hired new management. - Anonymous employee PacificSource Employee Review

2.0
Apr 28, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The salaries are comparable to other health plans but tend to be lower because of the location of the company. Middle level management seems to work well.

Cons

HR does not support its employees. Senior management is not willing to work with his employees and help them succeed. Everything works well unless you go against the wishes of key individuals in the company.

Explore other reviews about PacificSource

5.0
Jun 9, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

PacificSource genuinely cares for their employees and offers full time remote working opportunities, which Boomers have taken away everywhere else.

Cons

I think about quitting at least once a week because the employees here are soul-sucking. Entitled and out of touch. Might be the healthcare industry, but employees here doesn’t seem to understand the concept of smart business and our viability in the market if we don’t shape up.

3
1.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Coworkers who support each other, care about the business, and work from home.

Cons

The path of destruction and mismanagement that’s at the executive level is astonishing. None of them appeared to know anything about how the work is being done and no one seems to have a clue about what updates and changes are happening, let alone how to proceed with changes since they have no clue about the steps within the work, which leads to a ton of confusion across teams. Asking questions and seeking conversation within this “open door” company is risky and labels you as “resistant”. It’s common and is keeping the people who are doing the work from participating in conversation because of fear of being retaliated against or of being viewed negatively.

8
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