Supportive environment but issues with management and guests - Hostess Pappadeaux Seafood Kitchen Employee Review

Great company with training. Great people around.

Can work a lot of hours.

Very structured. Professional company, clear goals and good communication.

No room for growth. GM positions rarely open and the company isn't expanding. There is a program where you can become an "AGM" and qualify for better pay however the goals to achieve this don't seem realistic. We are told we can't give reviews to employees over a certain level "No one should be getting higher than a 3.5 on reviews, that's not realistic" Then told we need to achieve a 3.8 on OUR review to move forward. Clearly not going to happen. The schedule is brutal. We keep losing management due to long hours / late hours and weekends always working. They won't hire managers no matter how qualified without a college degree. So we get managers who are very unqualified with degrees that aren't relevant, while we have people who have experience and would be a great fit that we can't hire.