Poor Leadership and Lack of Professionalism - Director, Provider Solutions PatientPoint Employee Review

1.0
Jan 6, 2025
Recommend
CEO approval
Business Outlook

Pros

The CEO, Mike Collette, appears to have a clear vision for the company and genuinely cares about PatientPoint's mission. His leadership style seems approachable and inspiring, which is one of the few positive aspects of the organization.

Cons

My experience at PatientPoint was disappointing due to inadequate training and poor communication. My leaders I found deceitful and unprofessional. Their actions created a challenging work environment and, in my opinion, did not align with the values PatientPoint claims to uphold. My rights under the National Labor Relations Act were interfered with, and I was often spoken to condescendingly. My termination felt unjust and non-compliant with fair employment practices. In my 16 years of corporate experience, I have never encountered such a lack of integrity and respect in leadership. I hope the organization takes steps to address these issues for the sake of its employees and reputation.

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PatientPoint Response
1y
Thank you for taking the time to share your experience. While it’s difficult to read, we appreciate your candor and are sorry to hear that your time at PatientPoint did not reflect the values we strive to uphold. It’s encouraging that you felt positively about our CEO’s vision and leadership, but we take your concerns around professionalism, communication, and compliance very seriously. Over the past two years, we’ve invested significantly in leadership development and training, with a focus on improving communication, accountability, and alignment with our core values. We recognize that building a respectful and inclusive workplace requires continuous effort, and your feedback highlights areas where we must continue to grow. We truly regret that your experience was so challenging and wish you the best in your next role.

Explore other reviews about PatientPoint

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great employee moral Great benefits and awesome time-off The Cincinnati office is beautiful Love the company culture Awesome work/life balance (3 days WFH and 2 days in office)plus summer hours Senior management is very kind and inviting Very inclusive PatientPoint takes care of their employees

Cons

Honestly cannot think of one con.

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Good people to work with

Cons

Terrible pay, benefits, management isn’t communicative

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