Pros
No Pros seen what so ever.
Cons
Very, Very low pay. Everything is totally Micro managed. You sit on a computer taking incoming food serive calls and handling out going ones. They use a dialer that is feeding calls non stop. If you need to get up and use the restroom, you must first "log out" of the phones. Thatputs you in the red "a.c.w. time" that is held against you and takes away from your so-called "bonus" for the 4 week period which usually amoints to $80 after taxes. The managers are ruthless and love to fire good people without any real cause in order to save money. Pepsi Direct is very cheap and always acts like they are broke, when in fact their parent company Pepsico is a fourtune 50 company. They have useless managers who walk around all daywhile you sit and slave away on the phones for very low pay. Very, very high tun over rate also. This place is worst than a prison. Employees are yelled and screamed at and trated like garbage. DO NOT WORK HERE!!! This job will kill you!!!