Will stress you out until you have health issues - Customer Service Representative PetCareRx Employee Review

1.0
Nov 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Chatting with colleagues after a rough call.

Cons

Literally EVERYTHING. Worst company I've ever worked for. This job caused me so much stress. Racism, favoritism, and lack of respect. Management is horrible and doesn't know a damn thing. The customers can get rude and disrespectful as well. Stay away from this place.

Explore other reviews about PetCareRx

5.0
Jan 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Work environment is pretty chill.

Cons

Management, owner and supervisors are cool

3.0
Mar 18, 2025
Recommend
CEO approval
Business Outlook

Pros

It's a simple job where as long as you're doing what you're supposed to do, you will not be bothered too much.

Cons

The new owners do not understand how PetCareRx's system works at the moment and currently ask for things that seem reasonable to them but are completely unreasonable to us. They've also made our health insurance less affordable than it already was. Lastly, there's no room for growth. This was a con before PetMeds took over. The only way to move up is if someone else in a higher position leaves.

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