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      Pilot Flying J

      Engaged Employer

      Pilot Flying J reviews

      my view of pilot - Restaurant Production Team Member Pilot Flying J Employee Review

      5.0
      Aug 6, 2016
      Restaurant production team member
      Recommend
      CEO approval
      Business Outlook

      Pros

      I really enjoy working for pilot flying j... And I am thankful for the benefits that they have to offer for the employees, they have really helped me get a fresh start in life due to a background that I came from and I do the best that I can when I am there. I work on the Arbys side of the store and the RGM is very considerant on my work schedule and if he ever needs me I am always there and he doesn't mind pitching in to help when in time of need.

      Cons

      I believe in working hard to earn anything and I do have a little bit of a background from about 4 years ago and that is the only thing stopping me from moving up in the company, but I think that shouldn't be a barrier on a person who has payed his dues to society and am working on being a better person not only for themselves but for there family as well.

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      5.0
      Jun 5, 2026
      Product design intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing co-workers and leadership in the company.

      Cons

      Nothing really. I have had a great time at Pilot.

      2.0
      Jun 12, 2026
      Accounting
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is decent for Knoxville Benefits are good Coworkers are the only thing holding this place together

      Cons

      The culture has taken a nosedive. The new CFO sets the tone, and that tone is basically “I don’t care.” That attitude trickles down through leadership and it shows in every decision being made. The return‑to‑office mandate is a perfect example. It’s not about productivity — it’s about control. People with long commutes are burning hours of their lives just to sit in the office on Zoom calls they used to take from home. Morale is the lowest it has ever been. Entire teams have been gutted because people are quitting faster than they can be replaced. The workload dumped on whoever stays is unsustainable. Communication from leadership is cold, dismissive, and out of touch. Feedback goes nowhere. Concerns are brushed off. Decisions are made with zero regard for how they impact employees. Constant reorganizations create chaos. Roles change overnight, expectations shift constantly, and employees are expected to absorb more and more with no support. The company used to feel people‑focused. Now it feels like a machine that’s grinding down the very people who keep it running.

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