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      Pilot Flying J

      Engaged Employer

      Pilot Flying J reviews

      I am a 2016 PFJ Leadership Academy mangement trainee. There are 10 members in this year's program. - Leadership Academy Management Trainee Pilot Flying J Employee Review

      5.0
      Sep 17, 2016
      Leadership academy management trainee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have had the opportunity to spend 6 weeks at PFJ's support center in Knoxville, TN rotating through many departments including marketing, operations support, and logistics. This opportunity to network and share ideas with upper management as a new hire is incredible. After our department rotations each LA member went to a Travel Center location to further their infield development and management training.

      Cons

      There are some challenges at PFJ. I work a minimum of 50 hours a week, but I do have weekends off. Your advancement opportunities will come quicker if you are willing to relocate. So once I finish my management training I don't know where I could be relocated to.

      Explore other reviews about Pilot Flying J

      5.0
      Jun 5, 2026
      Product design intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing co-workers and leadership in the company.

      Cons

      Nothing really. I have had a great time at Pilot.

      2.0
      Jun 12, 2026
      Accounting
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is decent for Knoxville Benefits are good Coworkers are the only thing holding this place together

      Cons

      The culture has taken a nosedive. The new CFO sets the tone, and that tone is basically “I don’t care.” That attitude trickles down through leadership and it shows in every decision being made. The return‑to‑office mandate is a perfect example. It’s not about productivity — it’s about control. People with long commutes are burning hours of their lives just to sit in the office on Zoom calls they used to take from home. Morale is the lowest it has ever been. Entire teams have been gutted because people are quitting faster than they can be replaced. The workload dumped on whoever stays is unsustainable. Communication from leadership is cold, dismissive, and out of touch. Feedback goes nowhere. Concerns are brushed off. Decisions are made with zero regard for how they impact employees. Constant reorganizations create chaos. Roles change overnight, expectations shift constantly, and employees are expected to absorb more and more with no support. The company used to feel people‑focused. Now it feels like a machine that’s grinding down the very people who keep it running.

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