Worst job to have upper management sucks no work ethics - Maintenance Team Member Pilot Flying J Employee Review

1.0
Nov 22, 2016
Recommend
CEO approval
Business Outlook

Pros

Nothing just great employees to talk and helpful when you need it and better with communication if you need something

Cons

This place has no skills or training systems and don't work here if you really need a job they have no morals or respect towards you or helping with your schedule or help flexibility with hours

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Pilot Flying J Response
9y
We appreciate you taking the time to share your honest feedback. At Pilot Flying J, we continually strive to better the team member experience. While we cannot guarantee set hours, we work hard to create accommodating schedules that allow you the flexibility you need to take care of yourself and your family. If you'd like to discuss your concerns further, please email us directly at PFJHR@pilottravelcenters.com.

Explore other reviews about Pilot Flying J

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing co-workers and leadership in the company.

Cons

Nothing really. I have had a great time at Pilot.

2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is decent for Knoxville Benefits are good Coworkers are the only thing holding this place together

Cons

The culture has taken a nosedive. The new CFO sets the tone, and that tone is basically “I don’t care.” That attitude trickles down through leadership and it shows in every decision being made. The return‑to‑office mandate is a perfect example. It’s not about productivity — it’s about control. People with long commutes are burning hours of their lives just to sit in the office on Zoom calls they used to take from home. Morale is the lowest it has ever been. Entire teams have been gutted because people are quitting faster than they can be replaced. The workload dumped on whoever stays is unsustainable. Communication from leadership is cold, dismissive, and out of touch. Feedback goes nowhere. Concerns are brushed off. Decisions are made with zero regard for how they impact employees. Constant reorganizations create chaos. Roles change overnight, expectations shift constantly, and employees are expected to absorb more and more with no support. The company used to feel people‑focused. Now it feels like a machine that’s grinding down the very people who keep it running.

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