Not what it was - Customer Success Manager (CSM) Procore Technologies Employee Review

Having been with Levelset for several years prior to the acquisition, the long-term transition into Procore was incredibly smooth. The company culture is genuinely fantastic, and the people are some of the best I’ve ever worked with. Management fosters a highly collaborative environment with a strong emphasis on quality. I truly loved the day-to-day environment and the team camaraderie throughout my entire tenure.

The only downside was related to global budget shifting. Ultimately, my contractor agreement couldn't be extended due to a corporate push toward more cost-effective overseas hires rather than maintaining the US-based contract budget.

Free lunch Tuesday through Thursday.

There is a huge reality issue between the Executives and the workerbees. Procore cannot scale its operations. New hires see this but leaders - especially ones that have been around since IPO- have zero ability to do anything or to understand the issues. Anyone working the deal operations knows that it’s one new motion away from complete month end chaos. The HR policies are stuck in some other generation. There are no team goals on which you are measured. There is no 360 where you can rate your manager. There is no leadership training or really any job training. There are no education benefits either.