Terrible Management - Call Center Representative QVC Employee Review

1.0
Jan 16, 2018
Recommend
CEO approval
Business Outlook

Pros

Employee Discount, Campus Cafeteria

Cons

Terrible Management, management is hardly ever around to assist employees if need be. Goals are focused around getting clients off the phones in a unreasonable amount of time. I personally believe that customer service should be focused on assisting clients (no matter how long it takes). I feel that QVC was once a amazing company but has become too large to fulfill the needs of their customers. Mangers would often ignore calls forwarded to them and takes hours to respond to employee IM's

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5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility to work from home.

Cons

High call volume. Can't even sip water before the next call is coming through

4.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

I Had worked for them and it was a cool experience.

Cons

well I can say it was not bad with them

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