Horrible customer service experience - Customer Service Representative QVC Employee Review

I am a certified teacher with a masters degree in curriculum and instruction. I worked for J.Crew for over 10 years. I actually worked amin the training department. I took this job because I wanted to be a trainer for Qvc. This company is an absolute trainwreck. They don’t care about customer service. They care about speed. They forsake quality for getting through the call as quickly as possible. I wasn’t taught how to provider outstanding service at J.Crew. After I left QVC, I decided to never shop there again. I never want to deal with their sham of customer service!