Customer service - Anonymous employee QVC Employee Review

4.0
Dec 1, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

flexible with school and willing to work with you.

Cons

customers are very rude and system does not have recording systems to verify what you say vs. the customers. upper management will side always with customers

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5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility to work from home.

Cons

High call volume. Can't even sip water before the next call is coming through

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Pros : great employee discount given on items Flexibility to work remotely

Cons

Overworked and underpaid . Unreasonable working hours and back to back phone calls. Pay was not great at all. Micro-managing was insane.

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