CS Representative - Customer Service Representative QVC Employee Review

4.0
Dec 15, 2015
Recommend
CEO approval
Business Outlook

Pros

Offers very Flexible schedules,including 10 hour shifts ,great benefits but closing site. Good company to work for but unfortunately closing for business reasons

Cons

Closing site so no future in Port St Lucie. Unfortunately for about 800 employees this business decision is very difficult to accept & reasons were a decrease in on phone business due to other media so one call center had to be closed

Explore other reviews about QVC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility to work from home.

Cons

High call volume. Can't even sip water before the next call is coming through

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Pros : great employee discount given on items Flexibility to work remotely

Cons

Overworked and underpaid . Unreasonable working hours and back to back phone calls. Pay was not great at all. Micro-managing was insane.

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