Pros
The product is amazing. It is a well respected home furnishings company. Leadership is receptive to communicating although any results are at a snail's pace. The "new" Restoration Hardware is very well received in the public. The "Core Values" align with my personal values.
Cons
THE PAY IS ATROCIOUS!! RH is trying to hire people for the "galleries" with design experience, education, retail experience, home consultation experience, business to business experience, clientele-ing experience, a "hip and cool" sense of style (and pocketbook to dress the part) and pay them $12/hr. merit pay increase is average of .03%/year and there are very few, if any, full time positions being offered. The only way to make more money is to get hired into a leadership (management) position. That means transferring to another store. But... if you are a top sales person, leadership is reluctant to recommend you interviewing for a promotion. It's a catch 22. The carrot is dangled, promising "big and exciting changes" in the next year, but every decision takes an act of congress to pass. I can't speak for the rest of the country, but this is the way it is in the SF BAY AREA. Every store is in the shadow of the "flagship store" in Corte Madera and under the microscope of the corporate offices also in Corte Madera. They are wanting to strengthen their relationships with the trade industry and develop a home consulting/design sector to the business... this week anyway. We'll see what the future holds. If it all plays out like RH is projecting, those of us holding on will be rewarded... this week anyway!