The Worst retail company I have Ever worked for!!! - Assistant Manager RH Employee Review

1.0
Apr 19, 2013
Recommend
CEO approval
Business Outlook

Pros

The pros working for R.H. are few and by "few" I mean two. 1. Beautiful Product, design and style 2. Pay was decent/good.

Cons

Cons: Everything else about the company.... Let's start with the "core values" that the company proudly preaches and stands behind. Their core values are: People, Quality, Service and Innovation. They use these "values" against their employees during review time or when enforcing policy or correcting performance but not to actually create a healthy store environment or support the employee working experience. They have created a cult-like company culture that is highly excluding/discriminatory to many good, qualified and talented employees both potential employees through an overly drawn out hiring process and to current employees that don't "fit in" with their core values. One of the company slogans is "there's no school for cool" in their words in an employee handout, "there's no school for cool: either you're cool or you're not, we don't teach cool..." The idea of an inclusive workplace does not exist at R.H. Next would be absolutely no work-life balance. Salaried managers are expected to work as many hours as needed to cover the store. This becomes especially ridiculous when they allow the store to fall well below management census sometimes having only 2 managers employed in one store for several months at a time. Expect to work 60-70 hours easily if you are salaried. Lastly this company is an H.R. nightmare. Policy is subjective and favoritism is common. Disciplinary action is inconsistent at best.

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5.0
May 2, 2026
Recommend
CEO approval
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Pros

Experience working for on of the leading innovators in the design industry.

Cons

The scheduling department being in a regular call center and not the gallery

3.0
Jul 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and beautiful environment

Cons

Inconsistent schedule, long and antisocial hours. No 401k match and lack of promotion opportunities

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