(mostly) Smooth Sailing through Perpetual Growth - Software Engineer-II RealSelf Employee Review

5.0
Jun 18, 2018
Recommend
CEO approval
Business Outlook

Pros

The item which I joined by remains the same so far & is still the strongest reason I could give to work here: People & the company seem to genuinely care/respect your life outside of work. It might be an offshoot of the company's focus, but there's a recurring feeling of the focus being on people & solving social problems vs. seeing things as process & technology-first. It never feels like hours-in-seat are the metric people are watching for above all else (the office is a ghost town by 6pm), it's easy enough to work remotely to avoid disruption when you have an appointment or the like, there isn't the same Alpha Macho tone you can see at times in the industry, I see strong support for families... Ultimately, it's somewhere I feel like I can work at long-term without constantly worrying that the other shoe is about to drop, and that goes a long ways for letting me just focus on what I'm supposed to be doing. Also, points for noticing when the company was going to go through a social inflection point from "small & scrappy startup where everybody can know everybody else" to "large enough to need defined roles" and hiring on a team to smooth out that transition. I've seen startups run into a lot of trouble at that point, and this was the smoothest I've ever seen that go.

Cons

Balancing "best practices" vs. immediate benefit is always tricky. Even as much as the company has grown, there's still way more each person/team in Product/Engineering could be doing at any given time than there is space to pick each potential item up. As a result, there's always the tradeoff of "does this move the metrics? If not, what's the tangible value of it?", which while necessary does occasionally leave some longing for "doing things right", so to speak. The flip side to being focused on social problems & business framing is that tech decisions are very pragmatic. This works well for me, but if you're looking for a space to work on cutting-edge "ML + Blockchain + React" type greenfield projects, you'll probably end up bored.

avatar
RealSelf Response
8y
Thank you for the review and feedback. I'm glad to see some of the things we're doing are working as designed, and appreciate the feedback and insight into the areas where we can improve. I'm available and would be happy to spend some time discussing your feedback if there is anything you'd like to discuss in-depth. Like you, we've noticed the challenges that lie between business pragmatism and software idealism. We're working to adjust the way we set goals and measure progress to allow sprint teams and the technology team at large to tackle these issues without feeling like they're costing time against the business goals. Some projects that don't move the currently-focused metric can impact the business in a very positive way. We need to work at evaluating those items and correctly prioritize them with all of the other work we need to do, Scott, Anthony and I are working to make this happen. We will keep trusting you and appreciate your continued trust in us - only by working together can we see all of the places where we can improve and continue to push the company to new heights - please keep the constructive feedback coming! -- Matt, CTO

Explore other reviews about RealSelf

5.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Having lived through many eras of RealSelf leadership and team culture, I can honestly say that our current CEO and exec team are more committed to the company’s success than any previous generation of leaders. These are the biggest positives I’ve seen coming out of this change: True passion for making RealSelf amazing for our consumers and providers A clear strategic vision for modernizing our legacy brand and product, backed with resources to make it happen Laser focus on a viable, sustainable revenue growth strategy An expectation that everyone is working hard to meet our goals Opportunities for meaningful career growth that had been absent for a few years Big emphasis on a positive, collaborative culture focused on solutions and bold bets We’re in a growth phase, so it has the fast-paced energy of a startup. It’s so energizing now to work with a mostly new team of rockstars who truly want to be here and are pulling together to make RealSelf live up to its potential. We also have an inspiring mission to help consumers make smart choices about aesthetic procedures and connect them with providers who are actually qualified.

Cons

We’re a relatively lean team, and resources are not infinite. We have to be strategic and leverage AI to work smarter, sometimes making trade-offs to deliver what’s most important for customers and the bottom line. (Not a challenge unique to RealSelf, but worth noting.) Many of us also wear a lot of hats. This can be a plus in terms of learning the business and new skills, but it also means we have to operate broadly and not always as deeply as we may want. We have to think in terms of improving systems and savvy automation to ensure things don’t slip through the cracks. It can be stressful for those who are not used to context switching and driving multiple priorities at once. We’ve also inherited areas of legacy mess (code, old systems, etc.) that need some clean-up, but we’re no longer sweeping them under the rug. If you’re up to these challenges, RealSelf is a fantastic place to grow.

1.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Pros: - Initially exciting mission and team potential - Opportunity to learn in a fast-paced environment

Cons

Cons: - Leadership transparency and communication need major improvement - Culture can feel unsupportive and high-stress - Lack of consistency in decision-making

4
See reviews by: Helpful|Rating|Date|All