Horrible - Customer Service Representative (CSR) ResultsCX Employee Review

3.0
Jun 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Work from home, equipment provided.

Cons

Ever changing job mandates, no kudos but a lot of criticism. Terrible pay. Stressful environment.

Explore other reviews about ResultsCX

3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Flex schedule and Daily Pay options

Cons

Metrics are tied to commissions and top agents are leaving Leadership keeps changing, the new commission targets are impossible to hit, and management only answers when it's convenient for them

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