Not as an SDR - Sales Development Representative (SDR) Retool Employee Review

3.0
Jan 26, 2022
Recommend
CEO approval
Business Outlook

Pros

Interesting product market fit. The company has a clear path toward unicorn status as they complete these funding rounds. Mangement uses OKRs to reach their growth targets. Might be an interesting startup to be a part of, but not as an SDR.

Cons

Quota appears reachable, but there is very high criteria for your meeting to be qualified. Also, your meeting will be secondary priority since the Account Executives are also busy setting their own meetings. If you start as an SDR, you're unlikely to be promoted to Account Executive. They hire folks who are familiar with this type of product. The market is not as greenfield since previous SDRs have already sprayed emails. SDR Manager(s) are uninspiring and actually de-motivating.

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Retool Response
4y
Thank you for taking the time to share your feedback—we’re sorry you didn’t have the best experience with us. We’ve built a lot in the last several months and have seen a number of team members enter new roles, both within and outside of Sales, so hopefully new team members won’t experience any limitation about where to move after they’ve tackled the SDR role. If there’s any other feedback you’d like to share with us please let us know at interview-feedback@retool.com.

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5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Fast pace, with plenty of opportunity to work with modern tooling, supportive culture, and solid engineers

Cons

Retool’s in the middle of a transformation into the world of AI-driven app building and it’s caused its fair share of attrition. But, at least there’s strong buy-in across the company at this point

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

It’s hard to find a company that seems to genuinely care about their employees. Leadership and frontline listens if you explain context and present solutions to challenges. Sales org is strong. Solid partner strategy. Product teams leaned in and listening. Flexible and supportive work life balance. And a really interesting and exciting direction in term of product market fit. Good benefits.

Cons

Calendars get busy fast during the day. Lots of competing priorities because we’re trying to compete with an ever changing market.

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