Good if you just graduated - Senior Residential Counselor SERV Employee Review

2.0
Sep 28, 2017
Recommend
CEO approval
Business Outlook

Pros

Good starter job I didn't work here longer than a year. It was a good addition to my resume. . Oh and the team of counselors that I worked with were awesome. Lots of overtime if you want it. That's about it

Cons

Low pay Supervisors expect you all of the work and do not support you Upper management like RPM/ Program Coordinators do not listen to counselors( not sure if it is a power struggle thing) Hours are god awful Work-life balance is awful No room for growth. (Senior Counselor position is a joke) even if you do go to school and get your masters you STILL making less than any other agency in the area as a RPM.

Explore other reviews about SERV

5.0
Jun 28, 2023
Recommend
CEO approval
Business Outlook

Pros

The clients, freedom of creativity, flexible schedules, fun atmosphere

Cons

low pay, management a little grumpy

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SERV Response
2y
We appreciate your feedback and service to our organization over many years. We value both our clients and team members. We aim to foster a supportive work environment. SERV offers excellent benefits, and our wages reflect industry and regional standards. SERV also recently made significant adjustments to staff salaries. Thank you for your commitment to caring for our consumers during your tenure with us.
1.0
Jun 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Consumers were awesome and some staff. Decent benefits.

Cons

Poor pay, horrible management, no one takes accountability, lack of teamwork and cohesion. They are concerned over dollars and not people (both staff and consumers).

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