Does SERV pay their employees well?

According to anonymously submitted Glassdoor reviews, SERV employees rate their compensation and benefits as 1.8 out of 5. Find out more about salaries and benefits at SERV. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at SERV?

8% of SERV employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SERV 2.0 out of 5 for work life balance, 1.6 for culture and values and 1.7 for career opportunities.

What are the top reviewed jobs at SERV?

Residential Counselor (36) , Residential Program Manager (8) , Counselor (7) , Program Manager (5) , Direct Support Professional (DSP) (4) , Coordinator (3) , Partial care counselor (3) , Director (2) , Mental Health Counselor (2) , RPM (2) , Registered Nurse (2) , Senior Counselor (2) , Social Worker (2) , Vocational Skills Trainer (2)

What are the pros of working at SERV according to real employee reviews?

"plenty time off" ((in 4 reviews)); "The bonus was great!" ((in 3 reviews)); "Good opportunity to lear the skills of the trade." ((in 3 reviews)); "Consumers were awesome and some staff." ((in 3 reviews)); "You can work flexible schedules and be creative with interventions for the consumers" ((in 3 reviews))

What are the cons of working at SERV according to real employee reviews?

"The pay is low & the company “upper management”gossip all day and backstabb and lie on the counselors." ((in 24 reviews)); "Management was horrible expect for one and the hours I worked (overnight) sucked." ((in 10 reviews)); "Leadership was horrible" ((in 5 reviews)); "The supervision was horrible and inconsistent when it occurred." ((in 4 reviews)); "Highest salaries over 180K for doing nothing all day while hard working staff are making less than Walmart is paying." ((in 3 reviews))

What are the top reviewed SERV locations?

Ewing , Clifton , Trenton , Cranford , Middlesex , Piscataway , North Brunswick , Paterson , Lawrenceville , Edison , Elizabeth , Hillsborough , Jersey City , Keansburg , Kenilworth , Monroe Township , Passaic , Plainfield , Roselle , South Plainfield , Union , Princeton , New York , Smyrna , Hamilton , Ewingville , Lawrence

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SERV reviews

Not best place to work - Residential Counselor SERV Employee Review

2.0

Mar 28, 2023

Residential counselor

Recommend

CEO approval

Business Outlook

Pros

Health insurance and tuition reimbursement.

Cons

Turn over is insane among staff. Administration is cliquey and doesn't care about staff safety.

SERV Response

Thank you for your service and for sharing your feedback. We take your comments very seriously. Our top priority is the health, safety, and comfort of the individuals in our care and our team members. Please get in touch with our Compliance Hotline at (609) 662-3111 to leave an anonymous voicemail regarding your concerns. SERV has experienced staffing issues due to a national shortage of healthcare workers. Our hiring team is working hard to recruit qualified staff to alleviate the shortage, offering sign-on bonuses to attract staff and generous referral bonuses to SERV employees who refer candidates for open, full-time positions and complete six months of service with our organization. We strive to create a positive, respectful, and supportive work environment. We apologize that your experience did not meet your expectations. Thank you again for your feedback and the care you provided our clients during your time with SERV.

Explore other reviews about SERV

5.0

Jun 28, 2023

Coordinator

Recommend

CEO approval

Business Outlook

Pros

The clients, freedom of creativity, flexible schedules, fun atmosphere

Cons

low pay, management a little grumpy

SERV Response

We appreciate your feedback and service to our organization over many years. We value both our clients and team members. We aim to foster a supportive work environment. SERV offers excellent benefits, and our wages reflect industry and regional standards. SERV also recently made significant adjustments to staff salaries. Thank you for your commitment to caring for our consumers during your tenure with us.

1.0

Jun 30, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Consumers were awesome and some staff. Decent benefits.

Cons

Poor pay, horrible management, no one takes accountability, lack of teamwork and cohesion. They are concerned over dollars and not people (both staff and consumers).

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Jobs at SERV

Residential Senior Counselor - Mental Health

Residential Senior Counselor - Mental Health

Residential Counselor - Mental Health

Residential Counselor - Mental Health

Residential Counselor - Mental Health

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Not best place to work - Residential Counselor SERV Employee Review

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