Does Sentry pay their employees well?

According to anonymously submitted Glassdoor reviews, Sentry employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Sentry. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Sentry?

70% of Sentry employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sentry 4.0 out of 5 for work life balance, 3.9 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Sentry?

Account Manager (31) , Claims Adjuster (31) , Claims Representative (28) , Customer Service Representative (24) , Software Engineer (24) , Claims Representative II (20) , Software Developer (20) , Business Products Specialist (10) , Associate Software Developer (9) , Analyst (6) , Claims (6) , Sales Representative (6) , Claim Representative I (5) , Sales (5) , Claims Representative I (4)

What are the pros of working at Sentry according to real employee reviews?

"They offer good benefits and a 401k and multiple annual celebrations to maintain the culture." ((in 86 reviews)); "Good Pay but way to many hours" ((in 46 reviews)); "People on the team are great" ((in 36 reviews)); "Good work / life balance" ((in 30 reviews)); "Plenty of hours Great coworkers The company and department celebrated the employees frequently plus had many events" ((in 19 reviews))

What are the cons of working at Sentry according to real employee reviews?

"Poor management and very political." ((in 46 reviews)); "Management won't question/challenge another manager, very fearful of "sticking their neck out"." ((in 15 reviews)); "Training is poor." ((in 15 reviews)); "management is completely incompetent and upper management is completely oblivious to this somehow" ((in 15 reviews)); "High work load having people work 50 hrs/ week." ((in 14 reviews))

What are the top reviewed Sentry locations?

Stevens Point , Madison , Goldsboro , Davenport , Scottsdale , Richmond , Irvine , Middleton , Los Angeles , Salem , New York , El Paso , San Francisco , Atlanta , Chicago , Las Vegas , Keizer , Appleton , Plover , Raleigh , Nashville , Cincinnati , Denver , Oregon City , Elizabeth , New Brunswick , Freeport , Edwardsville , Vienna , Saint Louis

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Sentry reviews

Okay - 401k Customer Service Representative Sentry Employee Review

3.0

Nov 8, 2021

401k customer service representative

Recommend

CEO approval

Business Outlook

Pros

Sentry provides a great opportunity to grow your career.

Cons

Internal communication lacks within certain departments. This makes for a hard work enviornment.

Sentry Response

Thanks for taking the time to share a review with us. We strive to create an environment where all associates feel they have the opportunity to grow and advance their careers, so I’m happy to know you agree. I encourage you to share your thoughts about communication with your manager or connect directly with me. Communication barriers can be a challenge at large organizations, so it’s helpful for management to know where associates like you view them. That feedback helps us come up with solutions to improve communication for everyone. Elisha Robinson – Chief Customer Service Operations Officer

Explore other reviews about Sentry

5.0

Apr 30, 2026

Software developer

Recommend

CEO approval

Business Outlook

Pros

work life balance is great

Cons

pay is below national average

Sentry Response

1mo

Thank you for your feedback! We’re pleased to hear you’re experiencing a great work-life balance in your role. We continuously monitor market trends to help ensure we offer a competitive compensation package, including base pay, annual bonus opportunities, and comprehensive benefits. Javier Sotelo – Senior Director of Talent

2.0

Jun 30, 2026

Auto claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Multiple office locations across the country Hybrid system for those that like to be in office

Cons

Poor communication Low pay compared to other industry positions Software is old and outdated Positions that are typically salary are hourly based Most "surveys" to gauge employee sentiment are constructed in such a way that no negative feedback can be left Hybrid or in office is required, no option for full remote If you happen to be full remote, there is no upward mobility possible for you, period. Excessive workload Not very good benefits

Sentry Response

Thank you for your feedback. We understand that workloads can fluctuate from time to time and encourage our associates to have conversations with their leadership teams for support. Our organization regularly reviews market rates to ensure our compensation rates are competitive. We also strive to offer work life balance along with growth opportunities. We believe our hybrid model is the right blend of at-home days to support flexibility, and in-office days to support team collaboration. Regarding your other comments, we take feedback like this seriously, and I encourage you to reach out to me or another supervisor to discuss your concerns further. Mike Livermoore, AVP Personal Lines Claims

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