Satisfied outside of WFH decision - Anonymous employee Sentry Employee Review

2.0
May 16, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Competitive pay, nice people, good 401k plan

Cons

We've never been asked about what we would prefer about returning to the office. We're repeatedly told the last 2 years have been the most successful years Sentry has ever had, and then management turns around and says in-office culture plays a vital role in Sentry's success, which is obviously not the case. Many associates would prefer to stay at home, or at least have more flexibility. There's increased tension among associates regarding this issue, and it's being ignored.

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Sentry Response
4y
I’m happy to know you’re enjoying your role at Sentry. I appreciate your feedback about returning to the office. Our company is built on relationships, and we believe there’s value to being together in person. However, we recognize the benefits of working from home and don’t want to abandon in entirely, which is why we decided to move to a hybrid model, where associates can work at home and in the office. If you have any questions about returning to the office, please speak with your manager. Thank you for your review. Javier Sotelo – Senior Director of Talent

Explore other reviews about Sentry

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

work life balance is great

Cons

pay is below national average

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Sentry Response
1mo
Thank you for your feedback! We’re pleased to hear you’re experiencing a great work-life balance in your role. We continuously monitor market trends to help ensure we offer a competitive compensation package, including base pay, annual bonus opportunities, and comprehensive benefits. Javier Sotelo – Senior Director of Talent
2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Multiple office locations across the country Hybrid system for those that like to be in office

Cons

Poor communication Low pay compared to other industry positions Software is old and outdated Positions that are typically salary are hourly based Most "surveys" to gauge employee sentiment are constructed in such a way that no negative feedback can be left Hybrid or in office is required, no option for full remote If you happen to be full remote, there is no upward mobility possible for you, period. Excessive workload Not very good benefits

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Sentry Response
2w
Thank you for your feedback. We understand that workloads can fluctuate from time to time and encourage our associates to have conversations with their leadership teams for support. Our organization regularly reviews market rates to ensure our compensation rates are competitive. We also strive to offer work life balance along with growth opportunities. We believe our hybrid model is the right blend of at-home days to support flexibility, and in-office days to support team collaboration. Regarding your other comments, we take feedback like this seriously, and I encourage you to reach out to me or another supervisor to discuss your concerns further. Mike Livermoore, AVP Personal Lines Claims
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