Was a Turn and Burn Operation - Account Manager Sentry Employee Review

2.0
Oct 12, 2015
Recommend
CEO approval
Business Outlook

Pros

They have a good 401K product, and their Commercial P&C programs are good

Cons

The people in Stevens Pointe were referred to as Sentroids, at the time the CEO came from actuary so you can might imagine how that impacted the culture. I came from a fortune 250 company and Sentry was very cautious about spending any money to improve the infrastructure. They were just learning about computer software and PCs about 20 years behind the curve in technology. What I saw were most of the talented and top performers leave due to unrealistic expectations and the amount of time they had to spend on non-productive, non-income generating activities, which gave the non-income producing, non-customer focused, management personal something to due, besides complain about how the top sales producers were over compensated.

Explore other reviews about Sentry

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

work life balance is great

Cons

pay is below national average

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Sentry Response
1mo
Thank you for your feedback! We’re pleased to hear you’re experiencing a great work-life balance in your role. We continuously monitor market trends to help ensure we offer a competitive compensation package, including base pay, annual bonus opportunities, and comprehensive benefits. Javier Sotelo – Senior Director of Talent
2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Multiple office locations across the country Hybrid system for those that like to be in office

Cons

Poor communication Low pay compared to other industry positions Software is old and outdated Positions that are typically salary are hourly based Most "surveys" to gauge employee sentiment are constructed in such a way that no negative feedback can be left Hybrid or in office is required, no option for full remote If you happen to be full remote, there is no upward mobility possible for you, period. Excessive workload Not very good benefits

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Sentry Response
2w
Thank you for your feedback. We understand that workloads can fluctuate from time to time and encourage our associates to have conversations with their leadership teams for support. Our organization regularly reviews market rates to ensure our compensation rates are competitive. We also strive to offer work life balance along with growth opportunities. We believe our hybrid model is the right blend of at-home days to support flexibility, and in-office days to support team collaboration. Regarding your other comments, we take feedback like this seriously, and I encourage you to reach out to me or another supervisor to discuss your concerns further. Mike Livermoore, AVP Personal Lines Claims
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