Great Company - Client Services Manager Sentry Employee Review

4.0
Aug 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexibility, independence, always busy, great perks

Cons

Training isn’t organized well, in some areas.

avatar
Sentry Response
11mo
Thank you for your review. I’m glad to hear you enjoy the flexibility and perks of working at Sentry. In regard to training, Sentry is committed to continuously enhancing our training programs to better support associate development and help ensure success in their roles. Insights like yours are invaluable, and we remain committed to making improvements that help our employees thrive and achieve their goals. Javier Sotelo – Senior Director of Talent

Explore other reviews about Sentry

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

work life balance is great

Cons

pay is below national average

avatar
Sentry Response
1mo
Thank you for your feedback! We’re pleased to hear you’re experiencing a great work-life balance in your role. We continuously monitor market trends to help ensure we offer a competitive compensation package, including base pay, annual bonus opportunities, and comprehensive benefits. Javier Sotelo – Senior Director of Talent
2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Multiple office locations across the country Hybrid system for those that like to be in office

Cons

Poor communication Low pay compared to other industry positions Software is old and outdated Positions that are typically salary are hourly based Most "surveys" to gauge employee sentiment are constructed in such a way that no negative feedback can be left Hybrid or in office is required, no option for full remote If you happen to be full remote, there is no upward mobility possible for you, period. Excessive workload Not very good benefits

avatar
Sentry Response
2w
Thank you for your feedback. We understand that workloads can fluctuate from time to time and encourage our associates to have conversations with their leadership teams for support. Our organization regularly reviews market rates to ensure our compensation rates are competitive. We also strive to offer work life balance along with growth opportunities. We believe our hybrid model is the right blend of at-home days to support flexibility, and in-office days to support team collaboration. Regarding your other comments, we take feedback like this seriously, and I encourage you to reach out to me or another supervisor to discuss your concerns further. Mike Livermoore, AVP Personal Lines Claims
See reviews by: Helpful|Rating|Date|All