Does ServiceNet pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceNet employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at ServiceNet. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at ServiceNet?

37% of ServiceNet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceNet 3.0 out of 5 for work life balance, 2.5 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ServiceNet?

Residential Counselor (19) , Counselor (3) , Program Manager (3) , Administrative (2) , Administrative Assistant (2) , Clinician (2) , Front Desk Receptionist (2) , Mental Health Clinician (2) , Mental Health Counselor (2) , Outreach Counselor (2) , Program Director (2) , Residential Mental Health Counselor (2) , Senior Counselor (2) , Senior Residential Counselor (2) , Social Worker (2)

What are the pros of working at ServiceNet according to real employee reviews?

"Good benefits for most employees" ((in 11 reviews)); "schedule is flexible and great coworkers" ((in 6 reviews)); "Worked with some really great people overall" ((in 5 reviews)); "Flexible hours and enjoy working with the participants." ((in 5 reviews)); "My PD is the best supervisor I will ever have" ((in 5 reviews))

What are the cons of working at ServiceNet according to real employee reviews?

"Low pay for chaotic environment" ((in 17 reviews)); "Management is terrible, from the top down." ((in 7 reviews)); "not very good upper management." ((in 4 reviews)); "Modest to low salaries." ((in 3 reviews)); "Poor communication" ((in 3 reviews))

What are the top reviewed ServiceNet locations?

Northampton , Springfield , Amherst , Easthampton , Greenfield , Hadley , Orange , Sunderland , Ware , Dartmouth , Belchertown , Holyoke , South Hadley , Whately

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ServiceNet reviews

Flexible schedule but on-call responsibilities can be tough - Director of Operations ServiceNet Employee Review

3.0

May 19, 2026

Director of operations

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule, PTO, Office time, communityn time

Cons

Inconsistency emergencies, on call responsibility

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5.0

Nov 7, 2025

Computer technician

Recommend

CEO approval

Business Outlook

Pros

Benefits and work life balance

Cons

Low pay for chaotic environment

1.0

May 4, 2026

Program director

Recommend

CEO approval

Business Outlook

Pros

* Meaningful, hands-on work with individuals * Strong, supportive coworkers at the direct-care level * Opportunities to build real relationships and make an impact

Cons

* Upper management makes decisions that negatively impact staff safety and quality of care * Little to no staff appreciation (no bonuses, recognition, or acknowledgment) * Culture where staff feel replaceable and undervalued * Lack of professionalism—management speaks negatively about staff * HR is extremely unresponsive and difficult to reach * Limited opportunities for growth * Ongoing issues with communication, structure, and accountability

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Flexible schedule but on-call responsibilities can be tough - Director of Operations ServiceNet Employee Review

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