Disorganized, Disconnected Leadership - Anonymous employee ServiceSource (Virginia) Employee Review

While there are select high-level leaders that are invested in the success of the organization, nurturing staff growth, and serving the community, many individuals are completely disconnected--this became evident with the retirement of CEO Janet Samuelson in 2019. As an example, when identifying individuals of promise for a mentoring program, an Executive referred to a high scoring candidate as a "wet blanket" and declined to invite her to participate despite years of dedicated service--not even considering the diversity and skills this person brought to the program. I was also reprimanded while quietly assisting an individual who is blind at an event while the program was happening. When I explained that I was assisting an individual, I was told "it didn't matter, nobody should be speaking when [CEO] is speaking." ServiceSource lacks mature, emotionally stable leadership who are genuinely invested in employee success.