Zero work life balance and abusive work environment - Water Restoration Crew Chief Servpro Industries Employee Review

1.0
Feb 23, 2026
Recommend
CEO approval
Business Outlook

Pros

There are no pros to working for Servpro

Cons

This is the worst company you could ever work for. Let me tell you about my experience… This company treats everyone like slaves who works there and management has no respect for anyone working under them. They constantly reprimand, intimidate, and speak to employees with such disrespect on a daily basis while simultaneously expecting employees to work over 12 hours each day. They find ways to not pay you overtime even though you work around the clock and are constantly told that it is not enough. If you get sick, you’re written up and reprimanded not to mention being treated like a second class citizen on a daily basis. They tell you to bring food from home and do not allow you time to eat meals, even though this is clearly a very physically demanding job. I was told to bring food from home and not to stop to get anything to drink or eat at the beginning of the day and encouraged not to take a lunch break or use the bathroom due to being so over scheduled with jobs on a daily basis. They schedule you for jobs late in the afternoon and tell you that it is within normal business hours so that they can have you work late into the evening. The way management speaks to you is very disrespectful and they take advantage of the fact that most of the employees are Hispanic and in need of work. If you are sick, they write you up and harass you with phone calls trying to get you to come into work and you have to explain yourself when you are clearly very ill. When it snowed a few weeks ago they used intimidation to try to get employees to drive into the office and risk their lives on icy roads and threatened to come and pick up employees so that employees could go to the warehouse and then drive Servpro trucks around the area and possibly get into accidents driving in such bad conditions. There is no customer service concerning the homeowners. The company tries to promote demolition when this is clearly not needed on many of the jobs. They take advantage of people in crisis whose homes are flooded and are only focused on making a profit. Take it from me, this is a terrible and abusive place to work. Avoid it like the plague.

Explore other reviews about Servpro Industries

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

The owners are good to the employees.

Cons

SERVPRO is a 24/7 emergency services, therfore a difficult work life balance.

2.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Immediate leadership was great, and starting pay was competitive. There are people who genuinely want to see the company succeed. The owners were personable and made a point to interact with all of the staff.

Cons

Dishonest. When hired I was promised commissions on profitable jobs. My whole time there I, my boss, and the only other project manager never saw a bonus, even though the department saw very significant increases in profit margins since I was hired, due in large part to the changes made to the process between my boss and myself. I was moved out to the region for this job and missed some time due to complications with the move, as well as some health struggles. I was given understanding and advised to keep and eye on it. When given news that our department was essentially dissolving and I would be taking on the work of half the team, I left early to discuss with my wife. On returning I was immediately terminated without any warning whatsoever and nothing lined up in a state I haven’t had time to make connections. Infighting among the staff is also an ongoing issue.

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