No standardization between departments - Anonymous Servpro Industries Employee Review

Before I get into the Cons, take every review since April 27, 2016 with a grain of salt. Their review average was 3 stars, so they posted on there in house computer message board, asking all employees to submit a review. "Financially Frugal" is not just a core value, it’s mandatory. There is someone in IT that has his computer screen and keyboard on used cardboard boxes because they will not raise the desk height in his cubical so he can stand while he works, at a cost of MAYBE 2 manhours by maintenance. If you need something to get your job done, buy it yourself or wait months for it to be approved… if it is approved. Not enough licenses for some software, so someone has to log out for another to get in. Trials and free software are unofficially encouraged. Hand-me-down computers are the norm. Mine has a windows xp sticker on it & I'm still using 7. Even after a promotion, you will be seen by management as whatever title you had when you started, so they can claim your making x% more than when you started, even if you took an entry level position to get in the door. Some departments are expected to regularly work 8-5 M-F, PLUS nights and weekends. During a storm situation is understandable, but not multiple time per month. Senior management are only focused on immediately pleasing the franchises with even the most trivial requests, at the expense of work/life balance for their employees. Middle management will not stand up for an employee, even if the employee is being treated unfairly. “No one has an issue with you… yet. Don’t rock the boat.” Outdated policies: Employee handbook says smartphones off in building, even though we are expected to have work email on our personal phones. Business professional dress code enforced for departments that would only see a franchisee or vendor in the cafeteria. they just stopped making men wear ties a couple years ago. Men are still required to wear button up shirts, slacks & dress shoes, but women can still get away with fancy tshirts and flipflops on the same team. They keep talking about how much there growing there numbers of corporate employees, but didnt expand the building or parking lot for the last group. They also took up part of the employee parking with trucks for sale. Now you have to get to work even earlier to find a decent space. They don’t have a kitchen, so they brought in a company that caters a different restaurant every day for 2 hours, but either the caterer closes early, the caterer didn’t show up, or it was way too expensive versus driving 10 minutes to an actual restaurant, so management complained to employees for not using it enough. $7 for a grilled cheese, $9 for a baked chicken leg quarter & a side? Thanks for the effort but really poor planning when most employees cannot afford $10 and up for a meal every day.