Production Manager - Production Manager Servpro Industries Employee Review

2.0
Mar 16, 2014
Recommend
CEO approval
Business Outlook

Pros

Meet a lot of people, clients, adjusters. Usually something new each day.

Cons

Franchise owners have a "goal" to meet. Corporate pushes for more each year. It becomes less about the customer and employees and more about the revenue posted on the books. Some franchise owners start payroll on Saturday which is not fair if you work all weekend and expect it to be overtime, as it should. Then near the middle to end of the week, you are sent home and you lose any "premium" time you had accrued.

Explore other reviews about Servpro Industries

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

The owners are good to the employees.

Cons

SERVPRO is a 24/7 emergency services, therfore a difficult work life balance.

2.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Immediate leadership was great, and starting pay was competitive. There are people who genuinely want to see the company succeed. The owners were personable and made a point to interact with all of the staff.

Cons

Dishonest. When hired I was promised commissions on profitable jobs. My whole time there I, my boss, and the only other project manager never saw a bonus, even though the department saw very significant increases in profit margins since I was hired, due in large part to the changes made to the process between my boss and myself. I was moved out to the region for this job and missed some time due to complications with the move, as well as some health struggles. I was given understanding and advised to keep and eye on it. When given news that our department was essentially dissolving and I would be taking on the work of half the team, I left early to discuss with my wife. On returning I was immediately terminated without any warning whatsoever and nothing lined up in a state I haven’t had time to make connections. Infighting among the staff is also an ongoing issue.

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