High anxiety environment - Office Administrative Servpro Industries Employee Review

2.0
Apr 14, 2014
Recommend
CEO approval
Business Outlook

Pros

Flexible with my school schedule. Upper management gave really interesting seminars that were helpful to the company.

Cons

Small office with big drama. At the franchise I was located at, a lot of stress stemmed from upper management which manifested throughout the entire office. This often exuded a negative effect on majority of the employees. Ultimately, it was an uneasy work environment to be apart of (and I was only working as a part time admin). The management was also very manipulative and would often try turning other employees against each other by spreading nasty gossip and rumors. Again, this was only apparent at the franchise I was working at - the environment might have been different if I were at another location with different management.

Explore other reviews about Servpro Industries

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

The owners are good to the employees.

Cons

SERVPRO is a 24/7 emergency services, therfore a difficult work life balance.

2.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Immediate leadership was great, and starting pay was competitive. There are people who genuinely want to see the company succeed. The owners were personable and made a point to interact with all of the staff.

Cons

Dishonest. When hired I was promised commissions on profitable jobs. My whole time there I, my boss, and the only other project manager never saw a bonus, even though the department saw very significant increases in profit margins since I was hired, due in large part to the changes made to the process between my boss and myself. I was moved out to the region for this job and missed some time due to complications with the move, as well as some health struggles. I was given understanding and advised to keep and eye on it. When given news that our department was essentially dissolving and I would be taking on the work of half the team, I left early to discuss with my wife. On returning I was immediately terminated without any warning whatsoever and nothing lined up in a state I haven’t had time to make connections. Infighting among the staff is also an ongoing issue.

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