Don't be tempted by the starting salary. Don't move here. Run away! - Anonymous employee Servpro Industries Employee Review

1.0
May 24, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great co-workers. Starting pay is pretty good. Get experienced with new technologies.

Cons

Worst company politics I've ever seen. Very bureaucratic. Management issues galore. Poor planning and very reactionary. Poor benefits. Long hours. Policies are really outdated and need to be modernized. Internal recruiters lie to get people hired. Execs don't care about the quality of the software delivered as long as you hit the deadline.

avatar
Servpro Industries Response
11y
Thank you for your comments. SERVPRO’s IT Department has grown by 50 employees and continues to grow commensurate with the company’s award-winning growth rate. With this growth we have enhanced IT Management to help us grow the Department and our company. We have recently updated many of our policies and we have implemented great programs. Our CIO works closely with the Executive Team who truly cares about the Quality of our IT Department. We recently hired a new Quality Assurance Manager and expanded our QA Department. Based on employee input, we have added benefits, for example, a work from home for developers program and other work-life balance initiatives to improve our work environment. We are proud of our IT Team's accomplishments and encourage top IT candidates to consider SERVPRO for their next career opportunity. Regarding our Corporate Recruiters lying to candidates, our Recruiters have been trained to be transparent and honest with candidates with the goal of “no surprises” to candidates once hired. No one wins if we lied to our candidates. We conduct post-employment On-boarding interviews with all new hires after their initial three months of employment. Practically all new hires state that our recruiters were conservative/accurate in describing SERVPRO’s culture, work environment and job expectations throughout their pre-hire interviewing process. Comments from one employee, and we respect this employee’s opinion, is respected; but, this employee’s opinion is the exception, and not the norm. We are also proud of the benefits we offer our employees. Our benefits include two health care plan options with FSA and HSA options, 401(k) with Company match, competitive paid time off, an award-winning wellness program with two fitness centers and personal trainer, massage therapy, vehicle detailing services, Company paid all employee and department luncheons, and so much more. SERVPRO's biggest benefit is the company's recession-resilient stability and growth track record. Please do your research and learn more about SERVPRO.

Explore other reviews about Servpro Industries

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

The owners are good to the employees.

Cons

SERVPRO is a 24/7 emergency services, therfore a difficult work life balance.

2.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Immediate leadership was great, and starting pay was competitive. There are people who genuinely want to see the company succeed. The owners were personable and made a point to interact with all of the staff.

Cons

Dishonest. When hired I was promised commissions on profitable jobs. My whole time there I, my boss, and the only other project manager never saw a bonus, even though the department saw very significant increases in profit margins since I was hired, due in large part to the changes made to the process between my boss and myself. I was moved out to the region for this job and missed some time due to complications with the move, as well as some health struggles. I was given understanding and advised to keep and eye on it. When given news that our department was essentially dissolving and I would be taking on the work of half the team, I left early to discuss with my wife. On returning I was immediately terminated without any warning whatsoever and nothing lined up in a state I haven’t had time to make connections. Infighting among the staff is also an ongoing issue.

See reviews by: Helpful|Rating|Date|All