Very bad company with terrible management - Software Developer Servpro Industries Employee Review

1.0
Jan 2, 2015
Recommend
CEO approval
Business Outlook

Pros

Can't think of any pros.

Cons

This is the worst company I worked for. The management is very abusive, especially in the IT department. Run away as fast as you can!

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Servpro Industries Response
11y
Thank you for your comments. Due to continued growth, SERVPRO’s IT Department has experienced quite a few changes and transformation. We feel key changes were made to IT Leadership, from the CIO through the hiring and promoting of several other employees to key leadership positions. These upgrades to IT leadership facilitated many positive changes to the IT Department over the past the past couple of years. We have expanded the IT Department by over 50 talented IT Professionals to keep up with the Company’s growth. We have delivered on some great projects that have improved the way we do business. We know with some of these projects we had many employees who stepped up and worked hard to produce and deliver projects on time. Yes, a few employees were unable to keep up with the Company’s growth and technological improvements. We recognized the high performers, solicited their feedback, and we improved some of our processes. As a result, we improved work processes, implemented a great work from home program and installed other benefits to improve our work environment and address our employees’ work-life balance needs. We now have a nice mix of new and long-term employees who enjoy the career opportunities that only a growth company can offer its high-performing employees. SERVPRO is offering tremendous opportunities to IT professionals who love a challenge and work on great technologies like Mobile, Web-based and Cloud technologies.

Explore other reviews about Servpro Industries

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

The owners are good to the employees.

Cons

SERVPRO is a 24/7 emergency services, therfore a difficult work life balance.

2.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Immediate leadership was great, and starting pay was competitive. There are people who genuinely want to see the company succeed. The owners were personable and made a point to interact with all of the staff.

Cons

Dishonest. When hired I was promised commissions on profitable jobs. My whole time there I, my boss, and the only other project manager never saw a bonus, even though the department saw very significant increases in profit margins since I was hired, due in large part to the changes made to the process between my boss and myself. I was moved out to the region for this job and missed some time due to complications with the move, as well as some health struggles. I was given understanding and advised to keep and eye on it. When given news that our department was essentially dissolving and I would be taking on the work of half the team, I left early to discuss with my wife. On returning I was immediately terminated without any warning whatsoever and nothing lined up in a state I haven’t had time to make connections. Infighting among the staff is also an ongoing issue.

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