What starts out sweet will sour before long - Sales and Marketing Representative Servpro Industries Employee Review

1.0
May 24, 2015
Recommend
CEO approval
Business Outlook

Pros

Enjoyed interacting with my clients outside of the office. They let me use PTO before I had earned it. Downside: they refused to pay me my earned PTO after I was fired. Considering filing a motion.

Cons

Unless you want to be yelled at regularly (usually for things you didn't do), try to be successful when boss talks out of both sides of his mouth and changes things all the time, not allowed to talk in a "discussion", be told your ideas are suddenly NOT WELCOME, to be spied on and interrogated out of their own sheer paranoia, not be able to get anything in writing - even hiring documentation, to never be provided the numbers so you an actually figure your commission and then when you get a commission, be faced with them trying to come up with a multitude of ways NOT to pay it to you, don't do it. I never did see any commission.

Explore other reviews about Servpro Industries

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

The owners are good to the employees.

Cons

SERVPRO is a 24/7 emergency services, therfore a difficult work life balance.

2.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Immediate leadership was great, and starting pay was competitive. There are people who genuinely want to see the company succeed. The owners were personable and made a point to interact with all of the staff.

Cons

Dishonest. When hired I was promised commissions on profitable jobs. My whole time there I, my boss, and the only other project manager never saw a bonus, even though the department saw very significant increases in profit margins since I was hired, due in large part to the changes made to the process between my boss and myself. I was moved out to the region for this job and missed some time due to complications with the move, as well as some health struggles. I was given understanding and advised to keep and eye on it. When given news that our department was essentially dissolving and I would be taking on the work of half the team, I left early to discuss with my wife. On returning I was immediately terminated without any warning whatsoever and nothing lined up in a state I haven’t had time to make connections. Infighting among the staff is also an ongoing issue.

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