Culture Vultures - People & Culture Manager Servpro Industries Employee Review

1.0
Jan 23, 2023
Recommend
CEO approval
Business Outlook

Pros

SERVPRO does have a quality standard in how they perform and what their expectations are, that is definitely true. They are doing THAT right.

Cons

Interview process was strange. Interviewer said I HAD to have a degree to be eligible for the role although I am currently less than 1 year away from finishing but had more than enough experience to supercede the degree, which, they still interviewed anyway. Then when I circled back on the degree question they said if someone was less qualified but had a degree they would choose them instead lol. Role was solicited as a "manager" not a coordinator role, until I got on the interview. They want you at the corporate office at least 4 days a week, expressing that even 1 day a week WFH is a stretch. Which isn't terrible at all if compensated fairly. When asking about the pay budgeted for this role I nearly laughed. There are entry level college students with basic business degrees who earn nearly double the budget and have modern day autonomy. I am mid-associate range if anything, and completing my studies. This was a big turn off. SERVPRO's requirements are extremely outdated and this will be a tough battle if they keep it up when trying to acquire good/decent talent. I didn't answer any follow up calls, not worth it in 2023.

Explore other reviews about Servpro Industries

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

The owners are good to the employees.

Cons

SERVPRO is a 24/7 emergency services, therfore a difficult work life balance.

2.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Immediate leadership was great, and starting pay was competitive. There are people who genuinely want to see the company succeed. The owners were personable and made a point to interact with all of the staff.

Cons

Dishonest. When hired I was promised commissions on profitable jobs. My whole time there I, my boss, and the only other project manager never saw a bonus, even though the department saw very significant increases in profit margins since I was hired, due in large part to the changes made to the process between my boss and myself. I was moved out to the region for this job and missed some time due to complications with the move, as well as some health struggles. I was given understanding and advised to keep and eye on it. When given news that our department was essentially dissolving and I would be taking on the work of half the team, I left early to discuss with my wife. On returning I was immediately terminated without any warning whatsoever and nothing lined up in a state I haven’t had time to make connections. Infighting among the staff is also an ongoing issue.

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