Personally degrading - Anonymous employee Servpro Industries Employee Review

1.0
Jan 11, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Easy to get away with just going through the motions if you are willing to sacrifice your personal integrity.

Cons

Dictatorial senior and middle management, total lack of respect for franchise owners, false Christian atmosphere, hypocrites abound especially in the ownership. The only way to keep your job, which several have learned, is to sacrifice your personal integrity and have a complete disregard for the truth and honesty in dealing with people, their lives and property. Only a few token minority employees. No originality, this entire company is a “middle-man” preying upon the uneducated and unsophisticated. Almost all corporate employees lack any experience or formal education and only have their jobs because they are willing to do anything for a paycheck. Extremely low morale. All three owners are egotistical, self-righteous and vain to the highest degree.

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5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

The owners are good to the employees.

Cons

SERVPRO is a 24/7 emergency services, therfore a difficult work life balance.

2.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Immediate leadership was great, and starting pay was competitive. There are people who genuinely want to see the company succeed. The owners were personable and made a point to interact with all of the staff.

Cons

Dishonest. When hired I was promised commissions on profitable jobs. My whole time there I, my boss, and the only other project manager never saw a bonus, even though the department saw very significant increases in profit margins since I was hired, due in large part to the changes made to the process between my boss and myself. I was moved out to the region for this job and missed some time due to complications with the move, as well as some health struggles. I was given understanding and advised to keep and eye on it. When given news that our department was essentially dissolving and I would be taking on the work of half the team, I left early to discuss with my wife. On returning I was immediately terminated without any warning whatsoever and nothing lined up in a state I haven’t had time to make connections. Infighting among the staff is also an ongoing issue.

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