Very "traditional" company - Anonymous employee Servpro Industries Employee Review

3.0
Jan 18, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company is very stable, and your job like-wise. My manager is flexible and understanding when he can be and doesn't micromanage. They have a set goal for the next few years that they keep employees informed of so you can see where your work is headed.

Cons

The company is family run and very old fashioned. Being financially frugal is a business pride, and while that can be good, it also means the provided and available equipment is often woefully outdated. A lot of round-robin gets played with office software so you'll often have to ask someone else to log out of a system so that you can log in because of a lack of licenses for everyone. Salary tends to be on the low side of the expected spectrum. The benefits are good, but they're expensive if you need to cover more than just the employee.

Explore other reviews about Servpro Industries

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

The owners are good to the employees.

Cons

SERVPRO is a 24/7 emergency services, therfore a difficult work life balance.

2.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Immediate leadership was great, and starting pay was competitive. There are people who genuinely want to see the company succeed. The owners were personable and made a point to interact with all of the staff.

Cons

Dishonest. When hired I was promised commissions on profitable jobs. My whole time there I, my boss, and the only other project manager never saw a bonus, even though the department saw very significant increases in profit margins since I was hired, due in large part to the changes made to the process between my boss and myself. I was moved out to the region for this job and missed some time due to complications with the move, as well as some health struggles. I was given understanding and advised to keep and eye on it. When given news that our department was essentially dissolving and I would be taking on the work of half the team, I left early to discuss with my wife. On returning I was immediately terminated without any warning whatsoever and nothing lined up in a state I haven’t had time to make connections. Infighting among the staff is also an ongoing issue.

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