Stay away! - Project Manager Servpro Industries Employee Review

1.0
Nov 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Only pro with this company is finding out how big of crooks they're and leaving.

Cons

They leave you to believe you have full benefits in your offer letter by sending you a HR benefits offer letter. Then once you're in they tell you a week in that you have zero benefits because everyone in the company has to vote to have it. No PTO for A year but leave you to believe you have two weeks. I never received a bonus like i was told and they did all this to the previous employee as well. I have never worked for such con cold-hearted people in my life that could care less for the employees. You are not allowed to use the air and heat as well. There is a 7 month pregnant lady that is the receptionist that was sweating on her back and told and made to use a fan to stay cool and she had to use two heating blankets with a portable heater as well. She has to wait a year for PTO so she has zero time off to have her baby because there is no insurance and No PTO for a year. This place is truly sad how they treat their employees and subcontractors. You have been warned from an honest review. Phil Ciatto is by far the worst CEO if you want to call him that I've ever had the pleasure of working for.

Explore other reviews about Servpro Industries

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

The owners are good to the employees.

Cons

SERVPRO is a 24/7 emergency services, therfore a difficult work life balance.

2.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Immediate leadership was great, and starting pay was competitive. There are people who genuinely want to see the company succeed. The owners were personable and made a point to interact with all of the staff.

Cons

Dishonest. When hired I was promised commissions on profitable jobs. My whole time there I, my boss, and the only other project manager never saw a bonus, even though the department saw very significant increases in profit margins since I was hired, due in large part to the changes made to the process between my boss and myself. I was moved out to the region for this job and missed some time due to complications with the move, as well as some health struggles. I was given understanding and advised to keep and eye on it. When given news that our department was essentially dissolving and I would be taking on the work of half the team, I left early to discuss with my wife. On returning I was immediately terminated without any warning whatsoever and nothing lined up in a state I haven’t had time to make connections. Infighting among the staff is also an ongoing issue.

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