Does Smith pay their employees well?

According to anonymously submitted Glassdoor reviews, Smith employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Smith. This rating has improved by 18% over the last 12 months.

How satisfied are employees working at Smith?

69% of Smith employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smith 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Smith?

International Account Representative (24) , Sales Representative (10) , Sales (9) , International Sales (7) , International Sales Representative (7) , Account Executive (5) , IT Intern (5) , International Account Manager (5) , International Account Executive (4) , Procurement Specialist (4) , Account Manager (3) , Electronic Component Inspector (3) , Manager (3) , Quality Control (3) , Receptionist (3)

What are the pros of working at Smith according to real employee reviews?

"Great people and the owners really step up when one of their workers is in need." ((in 25 reviews)); "Benefits are good." ((in 20 reviews)); "Family style environment and culture" ((in 17 reviews)); "Management is approachable and willing to listen to employee concerns." ((in 15 reviews)); "Healthy work environment" ((in 10 reviews))

What are the cons of working at Smith according to real employee reviews?

"Upper management is not involved in the relationship with employees and local managers don't communicate the issues to them so you are stuck with whatever malcontent you might have." ((in 6 reviews)); "Some managers have no business being a manager." ((in 5 reviews)); "Senior management's nepotism is off the charts: they parachute their own kids in as "interns," then rubber" ((in 4 reviews)); "Bonuses are paid based on favoritism, the higher ups get majority of the compensation, the performance reviews don't guarantee any compensation raises even if you receive great scores." ((in 3 reviews))

What are employees saying about Smith layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smith layoffs and their outlook for job security at Smith in 2026.

What are the top reviewed Smith locations?

Houston , New York , San Jose , Austin , Pleasanton , Tampa , Spring , Texas City , Hialeah , Boston , Alabama City

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Smith reviews

Loved It - Export Coordinator Smith Employee Review

4.0

Apr 6, 2016

Export coordinator

Recommend

CEO approval

Business Outlook

Pros

Smith was my home.Gained a good work ethic from working there. You are treated as a member of the family and management is willing to work with you through what ever issue that you may be dealing with.It can be stressful but the team environment makes you feel as if you are not fighting the battle alone.The hours can be long but you feel accomplished at the end of the day when the last shipment leaves the building.

Cons

Only a couple of cons and that is the pay could be more competitive and the general feeling was that management didn't really listen to what the workers had to say in some of the decision making processes. Career moves were sometimes more lateral than anything. Overall though, not much major to complain about.

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5.0

Jul 8, 2026

International account representative

Recommend

CEO approval

Business Outlook

Pros

Very competitive and fast paced environment Leaders and co-workers who are willing to take time to teach you the ropes A place to grow

Cons

Long hours, if you are not open to have late nights would not recommend Stressful moments in the job

Smith Response

Thank you for the feedback! As an entrepreneurial company, Smith rewards those who take initiative and seize opportunities. We are proud of the collaborative, dynamic, and supportive environment we have developed across the company. Thank you for being a part of the Smith family!

5.0

Jul 6, 2026

Export compliance

Recommend

CEO approval

Business Outlook

Pros

Smith provides a collaborative and professional work environment with supportive leadership and outstanding teamwork across all departments. HR is responsive, helpful, and genuinely cares about employee success. The company offers excellent training, growth opportunities, and exposure to a wide range of business operations, and it have the best online university! Management is approachable, communication is strong, and employees are encouraged to contribute ideas and develop their careers. The culture promotes respect, accountability, and continuous improvement.

Cons

As a fast-growing and dynamic organization, priorities can occasionally shift quickly, requiring employees to be adaptable and manage multiple projects. However, this also creates valuable learning opportunities and professional growth.

Smith Response

Thank you for the feedback! We are proud of the supportive and dynamic culture we have created across the company. As an entrepreneurial company, we reward individuals who take the initiative and seize opportunity whenever it arises. Thank you for being part of the Smith family!

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Jobs at Smith

Logistics Coordinator

Houston, TX

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