Does Smith&Smith pay their employees well?

According to anonymously submitted Glassdoor reviews, Smith&Smith employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Smith&Smith. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Smith&Smith?

77% of Smith&Smith employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smith&Smith 3.1 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Smith&Smith?

Technician (4) , Auto Glass Technician (2) , Autoglass Technician (2) , Customer Service Representative (2) , Customer Service Representative (CSR) (2) , Sourcing Specialist (2)

What are the pros of working at Smith&Smith according to real employee reviews?

"good benefits" ((in 3 reviews))

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Smith&Smith

Part of Belron International Limited

Smith&Smith reviews

A great job for if you like routine - Customer Service Representative (CSR) Smith&Smith Employee Review

4.0

Sep 23, 2025

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Talking to a lot of customers every day, staff were mostly friendly

Cons

So many calls to take during the day, over 1000+ sometimes especially during busy periods. Can be very overwhelming and draining.

Explore other reviews about Smith&Smith

5.0

Jul 18, 2024

Technician

Recommend

CEO approval

Business Outlook

Pros

Excellent pay and benefits and team

Cons

Not enough people in team to help

4.0

Aug 5, 2025

Janitor

Recommend

CEO approval

Business Outlook

Pros

good pay, culture and benefits

Cons

long hours in a week

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Jobs at Smith&Smith

Branch Service Support - Automotive Front of House

Branch Service Support - Automotive Front of House

People & Leadership Business Partner

Auckland, Auckland

View job

Branch Service Support - Automotive Front of House

Christchurch, Canterbury

NZ$48K - NZ$60K /yr

(Glassdoor est.)

View job

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Smith&Smith

A great job for if you like routine - Customer Service Representative (CSR) Smith&Smith Employee Review

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