Was okay to work for when stock price was $6... - Anonymous employee Support.com Employee Review

1.0
May 26, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hard to find a single pro. The paid training was good. I was one of the few lucky ones to get 1 hour between calls when they were in middle of change over. Glad the IT had

Cons

Everything after paid training. Taking calls from Boston is the worst. After enough calls from pissed off comcast customers, you just loath every call. Unless you can manage a totally fake persona stay away.

Explore other reviews about Support.com

5.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

See reviews by: Helpful|Rating|Date|All