Stress Like You Have Never Known - Anonymous employee Support.com Employee Review

2.0
Sep 1, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home is a great concept. You can work naked if you want :-)

Cons

Leadership is not qualified to be in the roles they are in. They rarely promote people who are deserving such as top performers. It is obvious they are desparate to find something that will make money as they grab at anything but usually they are simply too late like online backups. Sales people will tell people anything to make a sell then the technition can't perform what was promised and this is normal operating proceedure.

Explore other reviews about Support.com

5.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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