Decent for work-from-home - Solutions Engineer Support.com Employee Review

3.0
Nov 22, 2011
Recommend
CEO approval
Business Outlook

Pros

Decent pay for work from home, great benefits at a reasonable cost, consistent schedule, 40 hour schedule, reliable breaks, some paid, some not.

Cons

Constantly changing rules and stipulations, no pay raises for any employees in almost two years, limited ability to service customers without having a high cost service (feels like we're ripping off the customer).

Explore other reviews about Support.com

5.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

See reviews by: Helpful|Rating|Date|All