2.0
Jan 30, 2017
Former employee, more than 1 year
Philadelphia, PA
Recommend
CEO approval
Business Outlook
Pros
You can work in your pajamas. The benefits aren't bad. VTO is sweet when you need it. Help desk guys are ok. You don't have to worry about losing your job because it sucks anyway.
Cons
Pay is terrible. The people you speak with are almost always furious. Management is a joke. No room to advance. Call volume is so heavy you can't breathe between calls. Rules and policies are always changing. Schedules are really bad if you're an east coaster and don't want to work overnight.