Great entry-level job, no complaints for a stepping stone - Solutions Engineer Support.com Employee Review

-Work from home was great while attending classes -Fantastic benefits package -Solid compensation for a tier 1-2 phone support position -Great community of engineers from which to learn -(Some) supervisors are AWESOME to work for, and provide great support during difficult calls. -Decent training, and (some) TLs are good resources for escalations. -Supervisors praise SEs for solid work, or handling difficult callers in a professional fashion. (one supe gave me an hour break after a particularly awful call)