Remote Support Technician - Remote Support Tech RST Support.com Employee Review

2.0
May 2, 2017
Recommend
CEO approval
Business Outlook

Pros

Remote work with a somewhat flexible schedule. Good for career building.

Cons

Customers are most often irritated, drunkenly belligerent, but usually both. If you know what the S4 system is it is gonna be your life. And you are gonna be responsible for the most hated ISP. Also you will never get a raise or promotion. People have worked there for 3+ years without a raise.

Explore other reviews about Support.com

5.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

See reviews by: Helpful|Rating|Date|All