A great work culture with top class training. - Personal Technology Expert Support.com Employee Review

5.0
May 27, 2012
Recommend
CEO approval
Business Outlook

Pros

The goals of Support.com are well defined, and everything they do is focused on reaching and exceeding those goals. Support.com has a vision and is very organized in their realization of those goals. Well defined work process and work flow. Excellent training process. Good benefits and 401k Work at home.

Cons

Working at home can sometimes strain the employee relationships, it's hard to make friends out of coworkers when you never see a face.

Explore other reviews about Support.com

5.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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