My Opinion - Home Networking Specialist Support.com Employee Review

1.0
Sep 26, 2017
Recommend
CEO approval
Business Outlook

Pros

You work from home, All the advantages of working from home entail. I am quiting today.

Cons

Not caring about employees. Money first, like any corporation. Software roll-outs are laughable (For the Comcast division). No cooperative upper management, its the bottom line only and every time. Which would be "The Almighty Dollar". in short the recent change in upper management has engrossed the Comcast division in 2-3 times more work with no pay raise. no consensual agreement (which would be typical) of work load changes. no prior training for current employees or integrated training for the variety of different Comcast products, now being introduced, nay forced upon, to employees not skilled nor trained for such duties.

Explore other reviews about Support.com

5.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

See reviews by: Helpful|Rating|Date|All