I work from home. - Solutions Engineer Support.com Employee Review

5.0
Jul 24, 2012
Recommend
CEO approval
Business Outlook

Pros

Work from home, great co-workers, excellent benefits package, Employee Stock Purchase Plan, Excellent environment for enhancing and expanding your technology skills.

Cons

Only cons I can really think of are the fact that its still a call center job, however it isnt back to back 3-5 minute calls. One call can lead to multiple issues with one client next thing you know half the day is gone.

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5.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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