Work from home is good - Anonymous employee Support.com Employee Review

4.0
Aug 19, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

We work from home. Much better than a standard call center. Great benefits package. Good wage compared to other call center options in area.

Cons

Normal call center gripes. Stress is high, morale can be low.

Explore other reviews about Support.com

5.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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